GCX-GCD Certification Exam Infor | Free GCX-GCD Exam Questions

You will be able to apply for high-paying jobs in top companies worldwide after passing the Genesys GCX-GCD test. The Genesys GCX-GCD Exam provides many benefits such as higher pay, promotions, resume enhancement, and skill development.

Genesys GCX-GCD Exam Syllabus Topics:

Topic	Details
Topic 1	Explain Agent Chat and Analytics APIs: This section of the exam measures the skills of a Developer and focuses on the APIs used for agent chat interactions and analytics data. It describes how developers can programmatically manage chat activities and access analytics reports to monitor system performance.
Topic 2	Describe the options to download recordings: This section of the exam measures the skills of a System Administrator and discusses the different ways available to access and download call recordings in Genesys Cloud CX. It includes understanding where recordings are stored and how to retrieve them for compliance and quality purposes.
Topic 3	Understand API utilization: This section of the exam measures the skills of a Developer and covers general best practices for using Genesys Cloud CX APIs. It explains how to optimize API usage, stay within platform limits, and create efficient integrations that leverage Genesys Cloud capabilities effectively.
Topic 4	Understand Authentication and Resources: This section of the exam measures the skills of a Developer and covers how authentication works in Genesys Cloud CX. It explains resource management, OAuth processes, and permissions needed to securely interact with APIs and services. Students learn the basics of secure access control.

>> GCX-GCD Certification Exam Infor <<

Free GCX-GCD Exam Questions & Reliable GCX-GCD Exam Braindumps

The Genesys GCX-GCD PDF dumps file is the most convenient way to prepare for the examination. This document is a collection of most probable and realistic Genesys Cloud CX: Developer Certification GCX-GCD dumps. With this PDF file, you have Genesys Cloud CX: Developer Certification GCX-GCD questions that will appear in the real exam. You can immediately download our GCX-GCD PDF Questions from the BraindumpsPrep website after payment. Without place and time limits, you can use the PDF format of Genesys Cloud CX: Developer Certification GCX-GCD real exam questions via smartphones, tablets, and laptops.

Genesys Cloud CX: Developer Certification Sample Questions (Q40-Q45):

NEW QUESTION # 40
Which of the following endpoints are in the list of conversation endpoints? (Choose four.)

A. GET /api/v2/conversations/participants
B. GET /api/V2/conversations/attributes
C. GET /api/v2/conversations/callbacks
D. GET /api/v2/conversations/calls
E. GET /api/v2/conversations/chats
F. GET /api/v2/conversations/messages

Answer: C,D,E,F

Explanation:
In Genesys Cloud CX, the Conversations API includes endpoints that allow interaction with various types of conversations. The endpoints GET /api/v2/conversations/callbacks,GET /api/v2/conversations/calls,GET /api
/v2/conversations/chats, and GET /api/v2/conversations/messagesare part of this API and are used to retrieve information about callbacks, calls, chats, and messages, respectively. GET /api/v2/conversations/participants is not a valid endpoint, and GET /api/v2/conversations/attributes does not correspond to a standard Conversations API endpoint.

NEW QUESTION # 41
Which of the following applies to the Notifications API?

A. The ping messages are for topic subscriptions.
B. The ping message will tell you if the authentication token is expired or not.
C. There is noping message for Notification APIs.
D. The ping/pong messages will tell you if the socket is dropped or not.

Answer: D

Explanation:
In the Genesys Cloud CX Notifications API, ping/pong messages are used to check the healthof the WebSocket connection. These messages help detect if the socket is still open or if it has been dropped, enabling appropriate client-side handling.

NEW QUESTION # 42
You can schedule a callback using a POST request to /api/v2/conversations/callbacks. The only required parameters when creating a callback are "callback number" and either "queueld" or "routingData".
What is the difference between "queueld" and "routingData"?

A. queueld can set a list of phone numbers for the callback but not if routingData is used.
B. routingData can set the callbackScheduiedTime but not it queueld is used.
C. queueld can be used for basic ACD routing to a queue, and routingData can be used for more advanced routing settings.
D. routingData can be used for basic ACD routing to a queue and queueld can be used for more advanced routing settings.

Answer: C

Explanation:
In Genesys Cloud CX, when scheduling a callback via aPOSTrequest to/api/v2/conversations/callbacks, you can specify eitherqueueIdorroutingData:
queueId:This parameter is used for basic routing, directing the callback to a specific queue by its unique identifier. It facilitates straightforward ACD (Automatic Call Distribution) routing without additional routing attributes.

routingData:This parameter allows for more advanced routing configurations. It enables the inclusion of additional routing attributes such as skills, languages, or other criteria, providing greater control over how the callback is routed within the system.

NEW QUESTION # 43
To get the recordingld for a conversation, which information should be included in the missing section of the URL.
https://api/v2/conversations/{___________}/recordings

A. Conversation
B. DBID
C. ivrld
D. Recordingld

Answer: A

Explanation:
https://api/v2/conversations/{conversationId}/recordings. You need to include the Conversation ID, not a recording ID or database ID, to retrieve the associated recordings for that specific conversation.

NEW QUESTION # 44
Which of the following containers is used to create a new campaign?

A. Schedules
C Campaign Dashboard
B. Scripts
C. Campaign Management

Answer: C

Explanation:
The Campaign Management container in Genesys Cloud CX is used to create, configure, and manage outbound campaigns, including setting up dialing modes, contact lists, and other campaign-related settings.

NEW QUESTION # 45
......

In this social-cultural environment, the GCX-GCD certificates mean a lot especially for exam candidates like you. To some extent, these GCX-GCD certificates may determine your future. With respect to your worries about the practice exam, we recommend our GCX-GCD Preparation materials which have a strong bearing on the outcomes dramatically. For a better understanding of their features, please follow our website and try on them.

Free GCX-GCD Exam Questions: https://www.briandumpsprep.com/GCX-GCD-prep-exam-braindumps.html

Matt Parker Matt Parker

Biography

GCX-GCD Certification Exam Infor | Free GCX-GCD Exam Questions

Genesys GCX-GCD Exam Syllabus Topics:

Free GCX-GCD Exam Questions & Reliable GCX-GCD Exam Braindumps

Genesys Cloud CX: Developer Certification Sample Questions (Q40-Q45):

Quick Links

Resources

Support